Privacy & cookies
Last updated: 5 November 2026
AIR HVAC Ltd operates www.airhvac.co.uk. This notice explains how we use website analytics and handle information you provide when contacting us.
How to contact us
For privacy enquiries, please email info@airhvac.co.uk.
Information you send us
If you phone, email or message us about an installation, service or repair, we use the details you choose to provide to respond, prepare quotations, arrange work and handle your enquiry or customer relationship. We retain relevant business correspondence as needed for those purposes and legal obligations.
Google Analytics
With your permission, we use Google Analytics 4, supplied by Google, to understand visitor numbers, website traffic, page views and how visitors use the website. We also count clicks on telephone, email and WhatsApp contact links. We do not send the linked phone number, email address or the contents of a WhatsApp message in our custom analytics click events.
Google Analytics may process technical information such as device and browser details, website usage and approximate location derived from network information. Google may process data outside the UK. For more information, see Google's Privacy Policy.
We do not load the Google Analytics script or set Google Analytics cookies unless you select “Accept analytics”. If you reject analytics, these measurements stay disabled.
Cookies and storage
- airhvac_analytics_consent_v1: a local browser-storage preference that remembers whether you accepted or rejected analytics, so we do not repeatedly ask you.
- _ga and _ga_*: Google Analytics cookies, used only after you accept, to distinguish website visits and support aggregate reporting. These can remain for up to two years, depending on Google settings and your browser.
To change your decision at any time, use Cookie preferences in the website footer. Withdrawing consent prevents further analytics tracking in your browser and attempts to clear Google Analytics cookies set by this website.
Other services
Our website may request content or data from external providers to display Instagram posts and the service-area map. Clicking an external link (such as WhatsApp, Instagram or Google reviews) takes you to that provider's service and privacy terms.
Your rights
Under UK data protection law, you may have rights to access, correct or erase your personal information, restrict processing, object to some processing, and withdraw consent where consent is the basis for processing. Contact us using the email above. You can also raise concerns with the Information Commissioner's Office.